FAQ

Questions and answers

How do you decide which waterproofing method to use?: By inspection. Entry points, grading, soil, existing systems and the layout of the home all change the answer. Anyone who names a method before looking is guessing.
Is a wet basement always a waterproofing problem?: No. Plumbing leaks, condensation, failed downspouts and sewer issues all produce water in a basement. Part of the inspection is ruling those out.
Do I need a camera inspection before sewer work?: For anything beyond clearing a clog, yes. It's the only way to know the material, depth, slope and location of a defect before excavating.
Do you charge for an inspection or estimate?: No. Inspections and written estimates are free.
Can you tell me a price over the phone?: We can explain what drives the price. An actual number comes after an inspection, in writing, with the scope it covers.
What happens after I submit a request?: Your request is recorded and someone follows up to confirm details and arrange a time. Submitting a request is not a confirmed appointment.